Terms and Conditions


The trademarks which cover trade names, logos, emblems, slogans and other service marks, displayed on this Website, are the property of Alzerina Jewelry and may not be copied, imitated, or used, in whole or in part, without the permission of Alzerina Jewelry.  

Return Policy

You may return purchase within 30 days of delivery for a full refund.

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 7-10 days giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.

We'll notify you via e-mail of your refund once we've received and processed the returned item.


We offer free shipping to the United State. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Orders placed Monday through Friday (excluding holidays) with Ground Shipping Method will be processed within 1-2 business days once credit card authorization and verification have been obtained, then shipped.

Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped. Orders submitted before 12PM CST with Next Day or Two-Day shipping methods selected will ship the same business day.

Orders placed after 12PM CST or Saturday and Sunday will ship the next business day. All orders are shipped via United Parcel Service (UPS). 

Shipping windows are estimates and delivery dates cannot always be guaranteed.

The following shipping methods are in effect during this time:

  •  Ground: Will arrive in 3-5 business days after processing and shipping

  •  Two-Day: Will arrive in 2 business days after processing and shipping

  •  Next-Day: Will arrive the following business day after processing and shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. 


You represent and warrant that if you are purchasing something from us that
(1) any credit card information you supply is true, correct and complete,
(2) charges incurred by you will be honored by your credit card company, and
(3) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.

Privacy Policy

We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through our site is intended to be used for transaction only.

Product Information

We, at Alzerina Jewelry, try our best to ensure that our online product information is as accurate, reliable and complete as possible. In order to give you the opportunity to view our products with great detail, some products may appear larger or smaller than their actual size in Website images and pictures.

Product pricing

Product prices displayed on http://alzerina.com are quoted in U.S. currency.  In rare cases information, including prices may be inaccurately displayed on our Website due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate and erroneous prices.


The responsibility of Alzerina Jewelry and its affiliated companies is strictly limited. Alzerina Jewelry shall not be responsible for any omissions or failure to act of any third party, such as delivery carriers not directly owned or operated by Alzerina Jewelry.

Website Content

Unless otherwise noted, all materials, including images, illustrations, designs, photographs and written and other materials that appear as part of alzerina.com are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by or to Alzerina Jewelry.

All rights reserved © Alzerina Jewelry